We know that purchasing a Snowtrekker tent is a big decision, and we want to do everything we can do both before and after a sale to make sure you get the tent you need and are looking for.
You may return new, unopened standard tents within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item). Tents that have been set up will be subject to a $50.00 restock fee. Tents with additional options will not be subject to a full refund due to personal preference on options and difficulty in resale.
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.