Snowtrekker Warranty

Our tents are warrantied for 3 years on materials and workmanship, excluding normal wear, user negligence and improper care. Stoves must be positioned 20" from all walls of the tent.

The tent must be securely anchored to the ground either with snow or stakes, fully guyed out and with vertical pickets installed. The door must be closed in high wind conditions.

Snow must be cleared from the roof in heavy snowfall conditions.

Damage caused by leaving a tent set up in a damp high moisture environment for extended periods may cause mildew and degradation of fabric and is not covered by warranty.

Not following these directions will void any warranty claims in these situations.

If there is any damage in shipping to you we must be notified within 3 days with supporting photos, including photos of the box. It is advisable if the package is damaged that you take photos before opening.

Save the package that was damaged.